Legal Rules For Wallet And Account Access
Our Legal policy explains when account access is available, which account details must be accurate, and how payment ownership is checked. Eligibility depends on local law, so you should confirm that access is permitted in your location before opening or using an account. We match the
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account name and verification details against the payment route selected in the cashier; DANA, OVO, GoPay and QRIS are displayed as local payment context, while bank transfer and virtual account instructions may require separate reference details. A mismatch can pause an account or payment check until
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you provide a clear correction. We may also restrict access when the submitted details cannot be confirmed, when a payment route is used by another person, or when local rules change. Keep your login details private and contact us through the account help route if a
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legal or payment check needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.